Monitoring Services

Alarm Receiving Centre (ARC)​

DS Operations Centre provides immediate, police linked remote monitoring services for your security systems, with the highest level of 24-hour remote monitoring services.

State of the Art 24-hour Alarm Receiving Centre

On transmission of images from the monitored site to our ARC, our operators are immediately alerted to remotely investigate the monitored site through specialist alarm handling platforms (Immix).

This enables us to view all site connected cameras to perform a visual tour, deliver audio challenge & issue warning messages through on site speakers, and, if required use our direct links with the Police & other emergency services to sanction a response.

All images are recorded and stored within our secure on-site data centre, which is purpose built to keep sensitive data secure.

Security control room monitoring DSOC

Remote Monitoring Services 

DS Operations Centre provides immediate, police linked remote monitoring services for your security systems, with the highest level of 24-hour remote monitoring services. On transmission of images from the monitored site to our ARC, our operators are immediately alerted to remotely investigate the monitored site through specialist alarm handling platforms.

Our ‘state of the art’ monitoring & alarm receiving centre can monitor a range of signals including:

  • Intruder & Fire 
  • Remote CCTV 
  • Remote Access Control
  • Panic Alarms
  • Lone Working
  • Visual & Audio 
  • Verification
  • 24/7 Executive Help Desk
  • Call Handling Services
  • Emergency Services Response
  • Private Monitoring Suites
  • Remote Concierge and Virtual Operator
  • Telemetries
 

Our SOC works alongside the ARC to give the complete package to our clients. Whereas the ARC monitors your physical assets the SOC monitors the digital realm. By using algorithms, in-house collection and crowdsourcing the SOC processes and disseminates intelligence on a scale that is not currently witnessed in the secto

TRAINING

We run security training programs to promote pro-active awareness, help build a security culture and install a high level of understanding within your employees about the potential security risks within their “day to day” operation.

GUARDING

We specialise in the provision of high-quality security services throughout the United Kingdom. Our guarding services include; front of house, concierge, key holding, post/mail room, loading bay and CCTV Control room guarding.

CONSULTANCY

Our security consulting services utilise former law enforcement professionals and industry experts that have extensive experience in crime prevention, risk management, security threat assessments, personal safety and conflict management.